Contact PocketX Support & Quant Desk
Reach our engineering support team, broker onboarding specialists, and institutional quant desk for technical or billing assistance.
Customer & Technical Support Channels
Primary Support Email: support@adityatrading.com — Our support engineers and quantitative specialists monitor incoming tickets continuously from Monday to Friday, 08:30 IST to 18:00 IST, covering pre-open setup, live NSE/BSE trading sessions, and post-close settlement windows.
Community & Live Updates: Join the official PocketX WhatsApp Community and follow @Pocketx_in on X and YouTube for daily market context briefs, strategy template walkthroughs, and platform release notes.
Institutional Desk & Custom Onboarding
For proprietary trading desks, family offices, and high-volume F&O traders requiring custom multi-leg execution workflows, dedicated backtest compute clusters, or priority broker OMS onboarding, please email support@adityatrading.com with the subject line 'PocketX Institutional Desk'.
Corporate & Regulatory Information
PocketX is designed, built, and maintained by CapitalBridge (https://capitalbridge.one). Regulated stock broking, demat, and exchange settlement services are provided by our broking partner, ATS Share Brokers Private Limited.
When contacting support regarding a specific backtest or live signal, please include your registered 10-digit mobile number and the Strategy ID or Job ID displayed in your PocketX workspace so our engineering team can inspect the exact execution trace.