How to reach us
The fastest route for anything account-specific. Raising a ticket attaches your account context automatically.
Raise a ticketWrite to support@adityatrading.com from your registered email address. Include the payment reference for any billing question.
Subscription payments, receipts and refund requests. Quote the payment reference from your receipt.
Refund policyPocketX will never ask you for your password, OTP, PIN or any trading credential. Treat any such request as fraudulent, whoever it appears to come from.
Follow PocketX
These are our only official social accounts. We do not run any other page or channel.
Who operates PocketX
- Platform
- PocketX — powered by CapitalBridge
- Operated by
- PocketX
- Support email
- support@adityatrading.com
- Website
- https://pocketx.in
Escalating a complaint
Start with a support ticket so there is a reference number. If you are not satisfied with the response, escalate to our grievance desk at support@adityatrading.com, quoting the ticket reference. We aim to acknowledge within 2 business days and resolve within 15.
Complaints about trading, demat or settlement are handled by the broking partner and, beyond them, through the exchange and SEBI investor-grievance mechanisms rather than by PocketX.